Effective Date: 29 May 2025
At Emma Rose Boutique, we’re all about making fashion feel effortless — from checkout to change of mind. Here’s everything you need to know about shipping, returns, and exchanges.
🚚 Shipping
We ship Australia-wide with reliable, trackable delivery options:
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Standard Shipping: $8 on orders under $100
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Express Shipping: $12 on orders under $100
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FREE Standard Shipping on orders $100 and over
Dispatch Time: Orders are packed within 1–2 business days.
Delivery Time:
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Standard: 2–6 business days
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Express: 1–3 business days
You’ll receive a tracking link once your order leaves our warehouse.
🔄 Returns & Exchanges
Not 100% in love? No worries — we’ve got you.
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FREE returns and exchanges Australia-wide
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You have 14 days from delivery to request a return or exchange
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Items must be unworn, unwashed, and with tags attached
To start a return or exchange, email us at info@emmaroseboutique.com.au with your order number and reason for return. We’ll send you a prepaid return label — easy and fuss-free.
💳 Refunds
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Refunds are issued to your original payment method after we inspect the returned item
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Please allow 3–5 business days for the refund to appear in your account
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Items purchased on sale may be eligible for exchange or store credit only (check the product page)
Have questions?
Reach out anytime at info@emmaroseboutique.com.au
